singpass counter​ 12 25

singpass counter​ 12 25

Blog Article

Singpass counter is a physical service point where users go to resolve problems with their Singpass account or get in-person support.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

At the counter, staff can assist you more info with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.